TERMS AND CONDITIONS

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Privacy Policy

Personal information will be required by Arielle Wellness in order for you to receive a session from us. We will not share your personal information with any third party outside Arielle Wellness.

Refund and Booking Policy

Kinesiology, Reiki, Access Bars, Coaching and any special events we run are ways of healing and transforming our mind and body each person must take responsibility for their own health.

 

Arielle will never diagnose or advise in any medical capacity. Arielle Wellness have a duty of care for all who visit us and we will ensure while in our care you are in safe and healing premises. If you have specific physical and/or mental health needs, be aware that you should seek professional medical assistance for your mind and body wellbeing.

Appointments

All appointments require a minimum of 48hour notice for cancellation. If an appointment is cancelled within 48 hours of the booking 50% of the full fee is charged and non-refundable or transferrable. Prepaid cancellations before the cancellation period expires will be credited in full to a person’s account for future use, in a period of a maximum of 6 months.

 

All individual appointments, classes and courses, gift certificates and packages are non-transferrable between people.

Workshops and Events

Your attendance is confirmed once full payment has been made. All courses and events must be paid in full prior to the date of the course/event. Refunds are only applied if a course is altered or cancelled by Arielle Wellness. We do not accept responsibility for changes in student’s personal circumstances and reserve the right to alter/cancel any of the available courses. If reasonable cause is established by Arielle Wellness, students may move their attendance to the next available course date if there is one, up to a maximum of 12 months. After 12 months a new full fee will be required for your attendance. For this to be considered, Arielle Wellness must be notified of this a minimum of 48 hours (2 days) prior to a course or event and if not the student’s course payment will be forfeited.

Programs

Packages of any service are valid for only 6 months and once expired they are no longer valid.

Gift Vouchers

All gift vouchers are valid for 6 months from the purchase date unless otherwise stated on the voucher.